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Shipping & Return Policy
Hassle-free returns within 30 days. Your satisfaction is our priority.
Shipping
Singapore Delivery
4–7 days
Tracked to your door
Free Shipping
Orders over S$60
Otherwise shown at checkout
Tracking
Email updates
Included with every order
All orders are processed and shipped from our warehouse in Shenzhen, China. You will receive a tracking number via email once your order ships.
How to Return
Step 1
Request within 30 days
Contact us at sevoncase@gmail.com with your order number and reason for return.
Step 2
Keep packaging intact
Make sure the product is in its original, unopened packaging with all tags attached.
Step 3
Ship it back
We will provide a prepaid return label. Drop it off at any post office or schedule a pickup.
Step 4
Get your refund
Once we receive and inspect the item, your refund will be processed within 3-5 business days.
Can Return
- Product is in original, unopened packaging
- Product has not been used, worn, or damaged
- Return request is made within 30 days of delivery
- Product tags and labels are still attached
- Screen protectors are unpeeled from backing
Cannot Return
- Products that have been used or worn
- Items without original packaging
- Products damaged due to misuse or accidents
- Screen protectors that have been applied
- Customized or personalized items
- Items marked as "Final Sale"